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Documentation Index

Fetch the complete documentation index at: https://docs.hearflow.io/llms.txt

Use this file to discover all available pages before exploring further.

Everything you need to pick a plan, pay for it, and keep track of usage. Billing lives in Settings → Billing.

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Plans

Hearflow is priced per workspace. Every plan includes:
  • All 13 integrations and CSV Upload
  • AI extraction, clustering, and the Insights dashboard
  • Unlimited team members
  • Stripe-backed billing and invoices
Plans differ by monthly AI budget, historical backfill window, sync cadence, and support SLA. Starter polls each connected source once a week on your configured sync day; Pro and Enterprise poll daily. See the pricing page for the current tiers.

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Starting a subscription

1

Pick a plan

From Settings → Billing, click Upgrade on the plan that fits your usage.
2

Complete Stripe checkout

You’ll be redirected to a secure Stripe checkout page. Enter your payment details and billing address — Stripe handles all card data.
3

Return to Hearflow

After checkout, you’ll land back in Hearflow with the new plan active. A receipt is emailed to the billing contact on file.

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Managing billing

Use the Manage billing button in Settings to open the Stripe customer portal. From there you can:
  • Update your payment method — Add, remove, or replace cards.
  • Download invoices — Access every past invoice and receipt as PDF.
  • Update billing address & VAT ID — Tax details propagate to future invoices.
  • Cancel the subscription — Cancellation takes effect at the end of the current billing period.

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Usage metering

Each plan has a monthly AI budget. Hearflow tracks how much of that budget has been spent on extractions, dedup, and quality checks.
  • Usage resets on your billing anniversary each month.
  • You’ll receive email notifications at 75% and 95% of the budget.
  • When the budget is exhausted, ingestion continues but AI extraction is paused until the next cycle — or until you upgrade.

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Trials

14-day trial on paid plans — New workspaces get a 14-day trial of a paid plan. Trials require a card on file; you’re charged at the end of the trial unless you cancel. Downgrade to the free tier at any time during the trial without being charged.

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Enterprise & invoicing

Need SSO, a custom AI budget, annual invoicing, a DPA, or a dedicated support channel? Email [email protected] and we’ll set up a call.
Need help? Email [email protected] or visit our support page.