Connect Slack
Open Hearflow settings to install the Slack app.
Prerequisites
- Workspace-admin permission to install a Slack app (or approval from an admin)
- Public channels where customer-facing teams discuss product feedback
Connecting Slack
1
Start the install flow
In Hearflow, open Settings → Integrations and click Connect on the Slack card.
2
Approve in Slack
Slack prompts you to review the scopes Hearflow is requesting. Click Allow to finish the install. Admin approval may be required depending on your workspace policies.
3
Pick channels to ingest
After install, use the channel picker to choose which public channels to ingest. Hearflow only reads messages from channels you explicitly select.
Channels & Message Handling
Public channels only
Hearflow will not ingest private channels or direct messages.
Threads preserved
When a thread is ingested, Hearflow preserves the parent message context so the extraction has enough signal.
Least-privilege access — The app uses read-only scopes and never posts messages, invites users, or modifies your workspace. Revoke access at any time from your Slack admin panel.
Disconnecting Slack
1
Disconnect in Hearflow
Go to Settings → Integrations and click Disconnect next to Slack.
2
Remove from Slack
In Slack, open Apps → Manage Apps → Hearflow and click Remove to delete the installation from your workspace.