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Documentation Index

Fetch the complete documentation index at: https://docs.hearflow.io/llms.txt

Use this file to discover all available pages before exploring further.

Surface product feedback that lives in your internal Slack conversations.

Connect Slack

Open Hearflow settings to install the Slack app.

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Prerequisites

  • Workspace-admin permission to install a Slack app (or approval from an admin)
  • Public channels where customer-facing teams discuss product feedback

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Connecting Slack

1

Start the install flow

In Hearflow, open Settings → Integrations and click Connect on the Slack card.
2

Approve in Slack

Slack prompts you to review the scopes Hearflow is requesting. Click Allow to finish the install. Admin approval may be required depending on your workspace policies.
3

Pick channels to ingest

After install, use the channel picker to choose which public channels to ingest. Hearflow only reads messages from channels you explicitly select.

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Channels & Message Handling

Public channels only

Hearflow will not ingest private channels or direct messages.

Threads preserved

When a thread is ingested, Hearflow preserves the parent message context so the extraction has enough signal.
Least-privilege access — The app uses read-only scopes and never posts messages, invites users, or modifies your workspace. Revoke access at any time from your Slack admin panel.

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Disconnecting Slack

1

Disconnect in Hearflow

Go to Settings → Integrations and click Disconnect next to Slack.
2

Remove from Slack

In Slack, open Apps → Manage Apps → Hearflow and click Remove to delete the installation from your workspace.
What happens when you disconnect — Channel syncing stops immediately. Insights already extracted remain in Hearflow.

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Need Help?

Contact [email protected] and we’ll help you get set up.