Skip to main content

Documentation Index

Fetch the complete documentation index at: https://docs.hearflow.io/llms.txt

Use this file to discover all available pages before exploring further.

Add one-off feedback files or transcripts directly in Hearflow.
Permissions — Members and owners can submit manual uploads. Viewers have read-only access and cannot upload transcripts or paste new content.

​
When to use manual upload

  • You have ad hoc interviews or customer notes outside connected tools
  • You want to test extraction quality before enabling a full integration

​
Upload flow

1

Open the upload action

In your workspace, open Dashboard and choose manual upload.
2

Add files or paste content

Upload supported text files or paste raw transcript content in the provided input.
3

Review and process

Submit the upload and Hearflow sends it through the same insight extraction pipeline.

​
What gets extracted

Insights and evidence — The same categories, frequency, and evidence model used for connected integrations. Reusable source record — Uploads are tracked as source records so teams can audit and revisit raw input.
Data access — Manual uploads stay in your tenant scope and are processed with the same multi-tenant security controls as integrations.