Prerequisites
- A Notion workspace with pages or databases containing customer feedback
- Permission to authorize a Notion internal integration
- The Hearflow Owner role — only owners can connect Notion or change its field mapping
Connect Notion
1
Start from Integrations
Go to Settings → Integrations and choose Notion.
2
Authorize the workspace
Complete OAuth and pick the Notion workspace to connect.
3
Choose sources and purpose
Select pages/databases and set each source as feedback extraction or enrichment context.
How Sync Works
Source mapping — Field mapping keeps document structure consistent during ingestion. Initial backfill — Selected pages are imported after setup and normalized for extraction. Incremental sync — Changed pages are synced in scheduled polling runs.Data access — Hearflow reads only connected Notion sources and stores credentials encrypted with AES-256 at rest.
